Historic District

My experience calling Independence High School has been extremely disappointing and unprofessional.On multiple occasions, my calls were handled with disrespect and abruptly disconnected. A front desk staff member named Maria spoke to me in an aggressive and dismissive manner, refused to assist with directing my call, and hung up on me. When I called back to ask why the call was disconnected, she hung up again without allowing me to speak.In a separate call, I spoke with the bookkeeper, Emily. I greeted her politely by saying “good morning.” She responded by saying, “Who’s this?” I repeated “good morning” three times, yet she never returned the greeting and instead hung up on me.This level of conduct is unacceptable in any professional setting, especially in a school. Parents and community members should not be treated with hostility or disrespect when simply trying to communicate. I strongly urge the administration to address these serious customer service and professionalism issues.