Hollo

As a family with firsthand experience with Holy Family, I strongly encourage prospective parents to look beyond the language of “family,” faith, and community and ask detailed questions before enrolling or paying for programs and activities.Over time, our experience included repeated concerns involving communication, money paid for activities/programs, follow-through, and how legitimate parent concerns were handled. Problems can happen at any school. What matters is how leadership responds when they do. Unfortunately, our experience left us disappointed by the level of transparency, accountability, compassion, and willingness to resolve concerns.What makes this especially troubling is the contrast between the values promoted publicly and what a family can experience privately when raising an uncomfortable question. A Catholic school should model fairness, patience, respect, honesty, charity, and genuine concern for every family—not simply speak about those values.Prospective families should get policies, fees, refund terms, activity details, and important promises in writing and retain their records. Ask questions before paying nonrefundable fees and do not assume that describing a school community as a “family” necessarily means your experience will feel that way when a disagreement arises.There are undoubtedly caring individuals within the school community, but our overall experience caused us to seriously question whether the institutional culture consistently reflects the Catholic and family-centered values being presented to parents.