Rochester

I’m extremely disappointed with my experience at Sacred Heart School. I attended Sacred Heart in Los Angeles growing up and had such a meaningful experience, so I truly hoped my daughter could continue that same tradition.I followed every step and guideline required for enrollment. I brought my daughter in for testing and was told I would receive a call within two days with feedback. Unfortunately, I never received any follow-up. I called multiple times after that and was repeatedly told they would call me back the next day—but no one ever did. Eventually, I couldn’t even get through to anyone.This was especially upsetting because my daughter was excited about attending. As a private school where families pay out of pocket, I expected a much higher level of communication and care. The lack of professionalism and follow-through is unacceptable.When we attended a tour with my mother-in-law, we also felt very rushed, as if our time and interest didn’t matter. I even explained that I was willing to make a 40-minute commute daily for my daughter to attend, which is a big commitment—but that didn’t seem to matter to them.Overall, the experience made it clear that this school does not prioritize prospective students or families. The front office appeared understaffed and disorganized, and the lack of communication speaks volumes. It’s very disappointing, especially considering the strong expectations associated with a private institution.