9919 Double Eagle Pass
Austin, TX 78717

1. Communication between the Academic and Administration teams is ZERO. None of the records or information is correct. 2. A lot of emails were sent to the school, but I didn't receive any reply from anyone in these emails. 3. The administration stuff need a lot of training and considering the special needs and accommodation for the students

Elsa England Elementary has been an incredible experience for our family. Our first year had a few hiccups so I waited for the 3rd year to finish to give a fair review. The environment is warm, welcoming, and—most importantly—safe. Principal Williams ensures there is a visible police presence during drop-off and pick-up, and she keeps families informed through timely email updates about any safety-related incidents—whether it's a suspicious person spotted nearby or something as routine as a water leak. Principal Williams is phenomenal. She’s approachable, communicative, and clearly respected by both staff and families. There was an incident at school that frightened our daughter, and Principal Williams responded immediately, even arranging counseling support to help her feel safe and heard. As a parent, it’s a huge relief to know your child is being cared for not just academically, but emotionally and socially as well. Her passion is evident as she leads with both heart and integrity, creating a school culture rooted in care and excellence.The teachers are equally outstanding—nurturing, creative, and deeply committed to their students’ growth, particularly Ms. Brooks and Ms. Cho! They go above and beyond to build strong relationships and create engaging, meaningful learning experiences.Due to some ongoing medical issues, I haven’t been able to volunteer as much as I would have liked. That said, one of the things I deeply appreciate about Elsa England is its incredibly engaged parent community. Families here are actively involved, and there are always parents volunteering, supporting events, and partnering with staff to create a vibrant school experience. It truly feels like a collaborative village. The campus itself is beautiful and well-maintained, with clean, modern facilities that reflect the pride the community takes in the school.If I had one suggestion for improvement, it would be the school website. At times, it can be difficult to navigate or find up-to-date information, which often leads me to reach out to staff for clarification. A clearer, more user-friendly website would make things easier for parents and reduce the number of inquiries staff receive.We feel incredibly fortunate to be part of Elsa England. 

This school lacks diversity and inclusivity, with limited cultural representation. Some students exhibit aggressive and unkind behavior, and there are frequent instances of students using inappropriate language in the hallways, creating a hostile atmosphere for others. Communication with the principal is poor, as emails from parents often go unanswered. The school environment feels disorganized, and many students seem disengaged, often spending time on their phones instead of focusing on their studies. Classrooms are chaotic, which makes it difficult for motivated students to concentrate, as disruptive behavior is common. There are also reports of theft, fighting, and other inappropriate activities, which the administration appears to downplay. My child regrets attending this school and feels that her entire middle school experience was wasted there. I would not recommend this school.