8433 Dunphy Ct
Las Vegas, NV 89145

I loved being a student at this school.

I am alumni from Western High School

My Son is a 6 Grader there and We had tried to sign him up for Soccer. I called in the 10th they said it's the last day for sign up. They said just sign up online. I go to sign up online finish the application press complete and the system kept giving different error messages. it kept saying names don't match but they did clearly. Me working on Computers and Training plus being A+ I No when I get a system error message that it's system trying to connect at that time. So after Completed the whole application 5 times and press complete I realized I would have to call them. I Called no answer back. I Tried them early that morning the 11th Athletic department lady did not return my call all day. I tried the second half of the day left a message no reply. Then I had to wait until next tried again they sent me to same ladies voicemail. I called back and said That Athletic is not there or just not returning my message? Then they said she's been there the whole time. Then She said oh I see she got your messages but we weren't even gonna back you need to say more on the message not just your phone and your name and your kids name. We don't even Call back if you don't say enough! I said well on the answering machine it ask specifically to leave those 3 things. She Said Does it say that? I said that's exactly what it ask for. She said oh will I will tell her she needs to request more information. I said Ok. Then She tried to login and she couldn't get it to work website was not working for her I was on phone like 45minutes waiting for her to figure out why it wasn't working for her either. Then Just hung up. I waited maybe I got disconnected figuring I know they have phone number good would call back. I waited for the to call back 20 minutes no reply. I called back and she said oh we're glad you called back. Your right it's not working we're gonna back as soon as we can get in or it's. Then she called back and said it's fixed now we're not gonna help even though it wasn't work your late we can't help. Her name is Thana Very rude and bad customer service. Now my kid can't play because the system wasn't working.