My daughter goes to East Elementary since Kindergarten and she loves it. Her Kindergarten teacher was excellent and the Spanish teacher for Dual Immersion 1rd grade is very dedicated. This year she is in 2nd grade Dual Immersion and so far still loves it. She can't wait to go to school everyday and her test results are way above average. I am not sure there all the negative feedback comes from, but I find the Principle and most teachers I have dealt with so far very engaged and dedicated to the students. They respond quickly if there is an issue and try to find the best solution.