Water Spring Middle School-0482

This school started out ok.I am completely frustrated with lack of communication. Staff yelling at parent and no accountability. Teachers are great.IEP questionable. Really wish other options were available

Its a Spanish school with language barriers and bad food conditions and they kept forgetting to bring my child outside for pickups for over 15 minutes every time

My children had great teachers in 2st and 5th grade—Mrs. Gash and Mrs. Strobel were both excellent educators. The school itself is new and has good facilities.However, the administrative side is very disappointing. The staff member responsible for handling student information is extremely unhelpful. She does not give parents the attention they deserve and has very poor communication. On multiple occasions, when email exchanges were necessary, she would only respond at the end of the day, leaving no time to follow up or address important requests. She showed no willingness to engage with parents and took an excessive amount of time to reply to any inquiries.Additionally, when I requested my children’s documents to transfer them to a new school, I had made this request in advance, four days prior. However, when I went to pick them up on Friday as scheduled, she informed me that they would not be available and that I had to return on Monday instead. This caused unnecessary disruption, as my children were supposed to start classes at their new school on Monday, but they were unable to attend due to this delay.I do not recommend this school at all. I strongly suggest that the administration evaluates why there is such a lack of effort from this staff member, as well as the other professional who assists parents at the front desk. A school’s administrative team should be just as committed to student success as the teachers are.