Virtual Pre

Unfortunately, in order to post a review, I have to give it at least one star. However, this facility does not deserve any stars. It truly requires a special individual to work with children, especially in a facility like this one. It's disheartening to learn about incidents in this establishment that go undocumented or unreported. Employees at the facility are mandated reporters and should not be afraid of retaliation from their employer if they witness any misconduct or mistreatment of children and should report it, yet they have failed to do so. If your children attend this facility and witness anything that should not be happening, please talk to them about it.There is an older male individual working at this facility who should not be employed there. Despite numerous complaints of this facility, no action has been taken to address the issue. Regrettably, my grandchild has been a victim of this facility due to this man. Witnesses have reported that he pulled my 18-month-old grandson's hair to teach him a lesson about not pulling another kids' hair. Furthermore, they have seen him forcibly shoved him down to take a nap. This behavior should not be tolerated and needs to be thoroughly investigated. Unfortunately, my grandchild is too young to communicate anything to us, but his behavior has changed since he started attending the facility. He would cry uncontrollably when being dropped off. The individual in question has denied the allegations, which is understandable given the impact it could have on the business. According to former employees, there are camera recordings or footage in the vicinity. However, they claim that the owner routinely erases the footage, making it difficult to obtain evidence. Licensing should reassess the current owners and their management of this facility. Supposedly, they are reviewing the 20+ complaints, but how many complaints are necessary before they take action? Will it require a severe incident to prompt a response?