2000 NE 135th St #707, Miami, FL 33181

I’m writing this review with the intent of providing honest feedback in the hopes that it encourages improvement. While the school may have potential in certain areas, my experience with the front office administration has been deeply disappointing.Unfortunately, the people skills displayed by some of the administrative staff have made communication and basic interactions far more difficult than they should be. Professionalism, courtesy, and a welcoming attitude are essential especially in a school environment where families and students should feel supported and respected. Sadly, these qualities have been lacking.I sincerely hope that leadership takes steps to improve front office training and culture. A warm and respectful first impression goes a long way, and a school’s front office should reflect the values and integrity of the entire institution.It’s unfortunate that I feel the need to write this, but I hope it serves as constructive feedback. Our experience with Olympia Elementary’s front office has been extremely disappointing. The staff has consistently come across as rude, dismissive, and more focused on discussing their next vacation than addressing real concerns from parents.As a parent, it’s disheartening to be met with such indifference when trying to resolve an issue affecting my child. Communication should be helpful, solutions-focused, and respectful none of which we experienced during our time here.For these reasons, we’ve made the decision to remove our child from Olympia Elementary. We truly hope the school takes a closer look at the tone and professionalism being set by those who are often the first point of contact for families.