33 Ecstatic Way, Lenox, MA 01240

To say I am disgusted is an understatement. While my child's teacher was honest and approachable, the administration neglected to follow an IEP for my child that specifically states that they're underresponsive to pain and must have consultation done by an EMT or Doctor if injured. During recess, my child split their face down to the optical bone and was not transported to the hospital via ambulance. They were left to be transported to the hospital, while bleeding, in my backseat. My child has special needs and was terrified when I arrived at the school, was still covered in blood and the school could not even properly dress his wounds. They lied three times about how it happened, refused to cover the metal edge that he split his face on and I was not even contacted by any member of administration. They filed an incident report without my approval of the document and then I had to request a copy, which I was supposed to receive 24 hours after the incident. After this whole ordeal, I had to fight with my child every morning just to get on the bus. He screamed, cried and was terrified that he would get further injured. He still has a large scar and he still references the incident. Forever angry.