3023 Springwell Loop
Orlando, FL 32808

Most of the staff that I have encountered is great. Very helpful and have good energy. I have a student that is in the general population but is diagnosed with ADHD as well as mild autism. He was on a sibling transfer that got revoked due to his misbehaving. A letter and an email was sent out to let me know I had 5 days to transfer my student. I never received an email because it was typed wrong and till this say haven't received the letter stating this. When called by the school to pick my son up, who by the way gets transportation provided because of the distance, I told them I was not in a position to do so. My husband father has passed away and I was in the process of sending him off. Which left me with no vehicle but the unregistered vehicle that I had in my drive way. My husband explained that we weren't going to be able to pick him up and that we were unaware that he was longer allowed to go to the school. The attendance staff then transferred us to the principal to explain a little further. When he answered the phone, we said hello back and forth for a minute, until I stated I was transferred because my sons transfer was revoked. I told him the situation I was in and how I was not in a position to pick him up at the moment. The principle begin yelling and being persistent that he didn't care what was going on I needed to come get my son. I told him you are yelling and that he was suppose to be the professional and he stated he was matching my energy. That hilarious because he couldn't match the energy of a grieving daughter and daughter in law. Because my father had too just passed. But that's why I let him know sir I am going through a lot and I don't have the time to go back and forth. I have no way of getting him home. I also stated that should've also been verbally said to make sure that we knew the expectation. He also yelled we don't have to do that. I called backed asked if a resource officer could drop him off, they started no. So I went in an unregistered car to go pick him up. When I get there I explain the situation to the front staff, the attendance staff then brings the email they were sure I received, for my to look at it for 5 seconds and noticed they missed the l in Gmail. So I never received the email and because they emailed it I don't believe they mailed anything. The principle never apologized or take responsibility for there error. I am a 911 operator I get calls that crazy but professionalism is the key