22002 Rustic Hollow
San Antonio, TX 78258

My family's experience with this school was disappointing, not because childhood conflicts occurred, but because of how they were handled.Over the course of the year, we experienced significant challenges with communication, transparency, and consistency in administrative decision-making. Situations that appeared to be normal childhood conflicts were escalated into formal disciplinary matters without what I felt was sufficient emphasis on mediation, coaching, restorative conversations, or conflict-resolution strategies.One of the most frustrating aspects was the lack of clarity surrounding investigations and disciplinary decisions. Despite repeated attempts to obtain answers and understand how conclusions were reached, many questions remained unanswered until the matter was elevated beyond the campus level through the district grievance process.I was particularly concerned by the inconsistency in how student incidents appeared to be handled. Some situations involving my child resulted in formal investigations and significant consequences, while repeated physical incidents involving other students raised questions about when investigations are initiated, what thresholds are applied, and what preventative measures are taken to protect students from recurring problems.To be fair, some later interactions were more constructive. I appreciated seeing restorative conversations, mediation between students, and staff members who focused on reflection, guidance, and helping children learn from mistakes rather than simply imposing consequences. Those experiences demonstrated that more supportive approaches are possible and, in my view, often more effective.My hope is that the school continues improving transparency, consistency, communication with families, student safety practices, and the use of restorative approaches to conflict. Schools play an important role not only in academics, but also in helping children develop communication skills, emotional regulation, accountability, and healthy peer relationships.Based on our experience, I cannot recommend the school without reservation.