11502 Burnt Umber
Helotes, TX 78023

Front desk are unacceptably rude and unprofessional. Today is 5th grade promotion. Lorraine at the front desk refused family member entry into the ceremony through the front door to continue celebrating with her 5th grade sibling. She was rude and dismissive in her demeanor. This is the not the first time I have reported the ladies at the front desk. Formal complaint will be Made to the district. I would not recommend the Lorraine to be the face of the school as her front desk position represents the school and school ethics.

The administration staff are poorly mannered. I’m so glad I got my daughter withdrawn from this school. The staff act so rude and disrespectful as if they were the students. Please do better and at least say hello to. The parents no matter what’s going it’s unprofessional

It has been three years and I am going to finally write my review. Back when my son was in sixth grade special education 2022-2023 it started off ok. As the year went by the vice principal at the time as well as the teacher/aids seem to already not care about how my child learned or what he did. Having 29 students with only 2 aids and one teacher I can see where it took a turn. The teachers aids had their favorites and unfortunately treated my kid like he was just an inconvenience. Yea my son wasn’t perfect and did have some aggression but that’s why you take the time with him not just throw him in the corner with his iPad. In the month of May with only a month and half left the vice principal and teacher/staff called it quits for my son. The fact that a NISD SCHOOL turned my child away when that district alone is meant to help children like my son. Not to give up or have him been forgotten. The vice principal would call leaving voicemails saying absurd things about my child and the aids would always give me and my son the cold shoulder when it was time for pick up or drop off. My son is a FRESHMAN now at IDEA!! IDEA!! How is it that a school like idea with its strict policies and curriculum that he has been there for 3 years now and a school like FOLKS MIDDLE SCHOOL NISD failed my son. It was not school the school is beautiful but it was the STAFF who failed my child and another child that I happen to run into at idea who also pulled out her daughter due the vice principal and staff.