Celeste Plan in Preserve at Mason Ranch by Richmond American Homes
Surprise, AZ 85387

If you are upset with the teacher or principal. Report them to the state. You can do this online. They have to renew their license every 10 years. If the state gets enough complaints, they won't renew it.

We have not had a positive overall experience with the teachers. While we understand they are overworked and often lack adequate resources—and we genuinely empathize with those challenges—the communication with parents has been inconsistent. Concerns about whether a child may need additional learning support are often raised only during scheduled conferences, despite parents requesting progress updates via email. We are not asking teachers to spend extra time providing these supports themselves; rather, we are simply seeking to understand any trends they observe so that we can step in and assist our child appropriately.Additionally, significant operational issues have created further challenges. We have been informed of staffing changes within the school and changes to bus routes and schedules with minimal notice, even mid-quarter. The school is already over capacity, and with the recent bond measure failing, it appears unlikely that conditions will improve in the near future.Between August and November 2025 alone, we experienced six separate bus schedule or stop changes. While occasional adjustments are understandable due to area congestion and construction, this frequency is excessive. Our children have also experienced unsafe behavior on the bus, including being slapped and punched by other students.Overall, we are dissatisfied with the experience and feel it is in our children’s best interest to move on.