ASPEN Plan in Hickory Place by Century Complete, Whitehall, MI 49461

My experience with the office staff at this school has been extremely negative. I have found them to be rude, unapproachable, and seemingly more concerned with themselves than with the students and their families. It often feels as though they are simply there to collect a paycheck rather than genuinely caring about the children, their safety, or the families they are supposed to serve.What makes the situation even more frustrating is how difficult it can be to approach or communicate with the office staff. Dealing with them on a day-to-day basis has become incredibly stressful, and I feel that basic courtesy, professionalism, and human decency are often lacking.Because of these experiences, I would not recommend this school to other parents or children. It would take a significant change in how the staff interact with students and families for me to change my opinion of the school. At this point, I feel extremely disappointed and frustrated with the way the school is being run.I am also frustrated by the construction issues surrounding the school, particularly when they interfere with parents being able to pick up their children. If construction is blocking an exit toward Whitehall, parents may have to take a longer route to get home. While construction problems can happen, I believe the school should recognize how these issues affect families and communicate accordingly.Schools are supposed to provide a safe, welcoming, and supportive environment for students and their families. Unfortunately, my experiences with the office staff have left me feeling that this school falls far short of that standard.I sincerely hope the school takes these concerns seriously and works toward improving communication, professionalism, accessibility, and consideration for the families who depend on it.