Evidently, not having enough money to pay the Mortgage is not considered a "Hardship".
So, the next step will be the foreclosure.
This could take from a month to 12 months:
You will receive a notice of Trustee Sale at which time, either the house will be auctioned to a 3rd party, or the Bank will officially foreclose.
You would then be contacted by an Agent who will offer you Moving Money to move within 30 days and do no harm to the house. You will then know your moving date.
Good luck and may God bless