I am confused. If you are renting the house from the bank then you do not own the house. Also although I may not know a whole lot about bankruptcy, if you discharged the house in bk, do you still own it?... more
Have you tried sending copies by mail with a return receipt request and then by following up with a phone--at least you'll have proof they are in receipt somewhere in the building. Who knows how many daily faxes they receive and who knows on which desk they end up on--17 months is a long time--depending on what you're looking to do why not seek the help of an attorney specializing in real estate.