Hi there Tracy,
It certainly sounds like Regions Bank is acting very shadily with you here. I hope you can get it sorted out soon. I'm also sorry that you haven't received any new answers to this question from one of our local experts.
It would help greatly if you rephrased your question (the text in bold where you start with "I short sales my home in Florida") as a question, because it will help agents get to the crux of what you're asking for. I'd recommend going with "Can my bank refuse to update their false records of my loan until it is paid off?" That would help get more attention for you. Refrain from going into specific in the title of your question. Instead add them in the next part of your question as you did here.
Also because your question is fairly broad and not specific to living in Lebanon, I'd recommend asking the question in our Cincinnati section instead so that more people will see your question, and therefore right more answers for you.
You can find our Cincinnati section here: http://www.trulia.com/voices/activity/Cincinnati_OH---9322
Good luck with getting your loan sorted out!