I am quite sure that one department has nothing to do with the other. Who ever is the negotiator on your short sale for the bank has nothing to do with a rep that would handle your new mortgang. In most cases they are not even in the same state! It will most likely not help to switch. You need to remember that short sales have, in this Realtors humble opinion, have no common sense to them what so ever. One would think that the bank would just accept the offer and be done wiht it. That is not the case. We are seeing more and more short sales approved; but still they are taking many months to finally see closing on them. You really need to be VERY patient if you wan to succeed in this process. I wish you the best of luck with your short sale!