Question Details

Michael Krot…, Real Estate Pro in

Homebuyers - Describe your fantasy open house experience for us Realtors!

Asked by Michael Krotchie, Tue Jan 15, 2008

For all of the potential homebuyers out there, tell us (either from good or bad experiences) how you like being approached by the agent showing a house. Do you like picking up a flyer? Talking to the agent a bit? Walking around by yourself? Help us help you!

Help the community by answering this question:


Good directions to the location; good signage on the route. No more than one handout (1 page, 2 sided) with key home facts - help me remember what I saw after I left but don't give me a pile of papers to deal with unless I ask for it. Have a more detailed packet available for those who ask for it (neighborhood & school info, disclosure statement, aerial view printouts, etc.) If a home has been pre-inspected, say so - tell me there were no major issues if that's true, but save the report for when I ask for it. Lights on, house tidy. Agent doesn't hound me to death - be there to answer questions, but don't try to get me to sign on the spot and give me time to actually look at the place.

Thanks for asking!!
3 votes Thank Flag Link Tue Jan 15, 2008
Well I just want to add something that applies to my current situation. I needed a realtor so I naturally asked family and friends. My sister told me to use her realtor because, "he's annoying, but gets the job done." Many times I absolutely can not stand this guy and more importantly would NEVER use him again or tell someone to use him as a realtor.
1. He smokes, though not immediately around me. Always talking about wanting to quit.
2. He is constantly saying how busy he is and all the things he has to do like close this or that deal, complete paper work, deal with his children, etc
3. He is always advising me to offer asking price when he knows I like to bid agressively low.
4. He talks too much - wastes alot of time. (Hello, I just want to look for a house. Can we talk and walk at the same time?).
5. Many times not prepared when we meet, meaning he takes out his laptop and looks up the house we want to see and then looks up a google map so we can find it. Why wasn't this done ahead of time?
6. Seems annoyed sometimes when I offer my views about things like what a house looks like and says, "well personally that would not concern me if I were a buyer, but..."
7. If I want the owner to cover costs for something he immediately says that he knows the business (meaning he knows more than I do) and "seriously doubts" that would be considered by the selller.

I hope you realtors are listening. The best thing you can do for your client is listen and develop a positive relationship with him/her. If someone tells me he/she is about to buy a home and do I know anyone who can help, my answer would be, "Well my realtor wasn't that great..."
2 votes Thank Flag Link Sun Jan 27, 2008
I think it varies from buyer to buyer, therefore, I believe you should ask the person if the preference if to be shown around or to be left to look around. It's kind of like walking into a store to shop. Some people like it when the sales clerk asks, "Can I help you find something?" and some people are annoyed by it. I personally like to look around pretty much by myself (can ask a question if you are not sure what needs to be asked), and then after I have looked I ask as many questions as I can think of.

I think I ask more questions when I feel the realtor is not trying to push a sale, to you could even say, "Feel free to ask any and as many questions as possible. I am only here to help and not to push or pressure you. Also, if I feel I am not taking up time or wasting a persons time, I will stay and talk more, which makes for a happy and positive experience.
2 votes Thank Flag Link Tue Jan 15, 2008
Great input Truliavisitor. One of the most important criterion when hiring an agent is to make sure your personalities work together.
0 votes Thank Flag Link Tue Jan 29, 2008
Any other homebuyers want to chime in? I think this feedback is gold for us Realtors!
0 votes Thank Flag Link Thu Jan 17, 2008
Great feedback so far! Keep it coming!
0 votes Thank Flag Link Wed Jan 16, 2008
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