I've tried to upload a photo of my listing 3 times, but it doesn't show up on the listing page. Why not?

Asked by Melvin Lyles, Aurora, IL Tue Dec 9, 2008

I uploaded a photo of myself and it showed up right away. Why not my listing?

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Emily Erekuff, Home Owner, Menifee, CA
Tue Dec 9, 2008
Hi Melvin,

Are you speaking of the listing below? If so, I'm afraid our system won't be able to display the photo you've uploaded. We already receive the listing information from Coldwell Banker and when we receive listing information from both a broker or franchise source and an agent source, it is our policy to display the information we receive from the broker or franchise.

The photo that we currently display for this listing is the same photo shown on ColdwellBanker.com (at the link below) and the same photo that they include in the data feed they send to us.


In order to update the photo on our site, you will need to update it on ColdwellBanker.com and ensure that Coldwell Banker also updates the the data feed they send to us with the new image URL. Once they make these updates, the display on Trulia should update automatically thereafter.

I hope this clears things up. Please let us know if you have any further questions.

Best Wishes,

Emily Gibson
Community Moderator
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