Hi Leslie and Derek,
I can confirm that we were experiencing some technical difficulties earlier this morning. You may still experience some latency when you post a question or answer to the site but rest assured we are capturing the posts so there's no need to post again.
We've also cleaned up the duplicate answers that were posted during that time. Leslie, most of the 19 answers you received were duplicates so if you access the link below to your previous question you'll see that you now have four.
Thank you for your patience.
Customer Service Representative