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Using Trulia in USA : Real Estate Advice

  • All165
  • Local Info20
  • Home Buying77
  • Home Selling17
  • Market Conditions6

Activity 6
Tue Jun 26, 2012
Emily Erekuff answered:
Hi Linda,

I'm sorry to hear that you feel that Trulia interferes with your business or that we're harassing you in any way. We can definitely stop emailing you and remove your information from the site. I went ahead and unsubscribed your email address so you shouldn't receive any further email from us. I'll also be happy to go ahead and deactivate your account if you like.

Feel free to email me directly (emily at trulia dot com) or contact our Customer Service team by phone at 888-466-3501 Monday - Friday 7am to 4pm PST, or by email via the link below if you need more help.

Best Wishes,

Emily
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0 votes 6 answers Share Flag
Fri Mar 9, 2012
Emily Erekuff answered:
Hi Sinbad,

You haven't purchased anything on Trulia, so there's no need to cancel with us, however it is possible that you signed up for a free trial with RealtyTrac though our site to get access to foreclosure information. If that's the case and you want to cancel that account, please access the link below to find the best method to contact RealtyTrac to cancel your services with them.

If you still have questions, you can feel free to contact our Customer Service team by phone at 888-466-3501 Monday - Friday 7am to 4pm PST.

Best Wishes,

Emily
... more
1 vote 3 answers Share Flag
Fri Aug 5, 2011
Emily Erekuff answered:
Hi Mike,

You can edit a virtual tour associated with your listing on Trulia in the My Listings section of your account. Once there, select the option to edit the photos for the property in question and you'll find the option to update the virtual tour link we are displaying for the property.

Best Wishes,

Emily Erekuff
Community Moderator
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0 votes 1 answer Share Flag
Tue Mar 23, 2010
Betina Foreman answered:
Many thanks to Emily and Loius for reinstating my points. It took a while for the update to reinstate my badge and show the updated price of the land, but all is right in the world now. thank you everybody. Trulia is building a great on-line real estate community.
Cheers!
Betina
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1 vote 9 answers Share Flag
Tue Feb 9, 2010
Emily Erekuff answered:
Hi David,

Thank you for reaching out to us about this issue. I haven't been able to replicate the problem thus far and am hoping that you can provide us with some additional information to help us troubleshoot this. Can you tell us which browser you are using and would it be possible for you to provide us with a screen shot of the numbers and letters you spoke of? If so please send that information to our Customer Service team via the link below so they can investigate further.

Thank you for your help!

Best Wishes,

Emily Gibson
Community Moderator
... more
0 votes 1 answer Share Flag
Thu Oct 18, 2007
Tina Skinkis answered:
Good Morning,
I always read the other answers, If I see there is something missing I'll add my professional opinion.
Have a wonderful day!
Tina
1 vote 10 answers Share Flag
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