Travel organization responsibility for delays and being accurately booked?

Asked by Anna Giacobbe, 13304 Thu Apr 10, 2008

We recently went on a trip to Croatia. On the return flight, our names were not on the manifest list, thus resulting in a major delay in first destination. We arrived late and were waitlisted on all future flights. We ended up being in Dulles airport for over 40 hours and then had to take Amtrak back to Syracuse. We feel that we should be reimbursed for our inconvenience and additional expenses incurred. We had trip insurance and were told that it was not covered by them. Shouldn't the travel organization have responsibility under error and omission?

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Laura Grace, Agent, Pittsboro, NC
Thu Apr 10, 2008
Dear Anna,
You have the right idea, but likely the wrong website! Trulia deals with Real Estate advice and trends.
A better place for you to go is

The site is for Travel opinions, advice, and even complaints

At the top of the site you will find a complaint form.

Sorry you had such a bad experience, I hope this other site is a little bit more helpful for you.
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