Commissions are ALWAYS negotiable. Factor these when considering an agent. How many homes have they personally sold in the last 6 months. Have them furnish the address, name and telephone number of the seller. I would call and ask if they were happy with their agent, what did they like best, what did they not like and would you use them again. If they can't furnish that...move on. Next, I would have them put in writing exactly what they will do to get it sold and the date on which that would be executed. Then have them sign it. I would also have in the listing agreement that you have the right to cancell at no cost to you if any of the writen items are not completed. BONUS material... What was the list price and what was the sold price? Sometimes you may get an agent that boosts the list price just so they can get a listing. This should make a difference in the agents you would consider and the commissions you might pay. Sometimes the least expensive turns out to be the very most expensive.