Tenant Screening Service

Asked by amerjan, Charlotte, NC Sun Nov 10, 2013

I am a property owner with a small number of townhouses for rent in Charlotte, mostly in the University Area; and need some advice regarding background checks on prospective tenants. I do not use a management company have been using an online service http://(www.e-renter.com) for basic tenant screening.

Recently, a tenant of mine defaulted on her rent and moved out of town. In the process of collecting the debt, it turned out that she had numerous judgments that did not show up when e-renter checked her background. Needless to say, I would never have rented to her, had I known of her rental history.

My question is this: Is there a reliable online or other service that will just do a comprehensive background check (judgments, criminal history, evictions etc.) on prospective tenants for my Charlotte properties? I do not need property management services. Thank You.

Help the community by answering this question:

+ web reference
Web reference:


Daniel Fisher, Agent, Charlotte, NC
Tue Nov 12, 2013
Good evening, Amejan:
Transunion has a good system that some of our clients have used with success. A four way background check is recommended by many. NOLO press "Landlording", is a good reference on how to self manage properties and avoid typical problems. If you appreciate an answer, please give thumbs up. For the most helpful answer, please say thanks with a best answer click.
1 vote
Krishna32, , Charlottesville, VA
Fri Jul 14, 2017
I've searched trulia for the best tenant screening company or service, and I found the service that provides the best customer service, most comprehensive reports, easiest to use, was TenantMagic. Free to agent too!
Web Reference:  http://www.tenantmagic.net
4 votes
Thanks for the recommendation Krishna - I just called the number listed on the website, and was astounded by how simple and easy the program is. They provided more services at a lower cost to applicant than the previous program I was using, and much better customer service. Just switched to TenantMagic!
Flag Wed Jul 19, 2017
Steve White, Other Pro, Buffalo, NY
Wed May 31, 2017

I'm sorry to hear about your experience. I know some time has passed but I just wanted to let you know that our tenant screening service could be a solution.

We offer full background checks and are very comprehensive when it comes to judgments and liens.

Check us out and hopefully we can be of service.

Let us know if you have any questions,
Steve White
CEO, RentPrep
2 votes
Desmond Black, Home Owner, La Jolla, CA
Wed Aug 27, 2014
I've tried a couple different tenant screening services and Houserie.com has been the with best customer service. Whenever I call or send them an email, the response is quick and personable. Definitely recommend them!
2 votes
Songhua Hu, Agent, Las Vegas, NV
Wed Feb 12, 2014
Hey there, I am the founder of Tenantify. I agree that TransUnion and Experian offer very good credit report. They would probably have raised red flags if you had pull a report.

You might also want to consider Tenantify (I am biased here). We verify tenant's current financial situation and assess tenant's ability to make monthly rent payment. Some unqualified renters will pass a traditional credit check but still be declined by Tenantify. The service is free for landlord and tenant pays $10-15 depending on verification type.

Check it out here: https://tenantify.com
2 votes
MegSM, Home Owner, Seattle, WA
Tue Jun 30, 2015
MyScreeningReport.com is a great resource for independent rental owners. There are no sign-up fees, site inspections or paperwork required to access a truly comprehensive tenant screening report.

Comprehensive Reports Include:
1. Experian credit report & credit score
2. Applicant Identity & SSN verification
3. Expanded criminal & eviction searches (includes aliases & additional addresses)
4. Rental & Employment verifications

The cost of the report is $45.95 paid for by the applicant AND it is a portable report meaning that it can be shared with more than one landlord at no additional cost.
0 votes
You are being charged WAY to much for a service that is not that great. I was using myscreeningreport.com and was not that satisfied with the customer service, and the simplicity of the system. A friend of mine recommended that I check out TenantMagic. Normally I am hesitant to switch to new companies, but I called and immediately was speaking with the owner of the company, who was super helpful and kind. They give the same benefits and more, for 35, not 45. Save some money and time! http://www.tenantmagic,net
Flag Fri Jul 7, 2017
John Reeves, Agent, San Diego, CA
Sun Nov 10, 2013
You can try to use the following:

• http://publicrecords.netronline.com/
• http://www.instantcheckmate.com/
0 votes
Search Advice
Ask our community a question

Email me when…

Learn more