What are the pros & cons of dealing with a landlord vs a property management company?

Asked by Trulia Atlanta, Atlanta, GA Fri Dec 14, 2012

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Bruce Ailion, Agent, Marietta, GA
Fri Dec 14, 2012
Professional property managers make decisions on behalf of the owner. They are readily available and when an issue arises they know and have the resources to resolve the problem promptly. The property manager has funds on hand to repair a property where an owner may not maintain a reserve. A property manager knows and understand landlord tenant law and will maintain a business relationship with you whereas an individual owner may not understand the risks of violating your rights. The property manager has a goal of keeping a tenant happy and staying at the property, they get paid a percentage of the rent so long as you stay and pay. An owner may be too busy, and less concerned about your comfort and satisfaction. Think about it from the stand point of a car, you can get your car fixed by a back yard mechanic or a dealership. You may get a better price and have a closer relationship from that neighbor who works on cars, but if you have a problem, need it done now you might not get the same customer service as if you worked with the dealer. If things go terribly wrong, your property manager will likely be State regulated by the Real Estate Commission and may also be a REALTOR subject to a Code of Ethics, and you would be best dealing one that is part of the National Association of Residential Property Managers. Maintaining positive relationships with these organizations is important so resolving your concerns to your satisfaction will be one of their concerns.

Hope that helps.

Bruce Ailion,
RE/MAX Greater Atlanta
Success Real Estate Brokers
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1 vote
Susan McCann, Agent, Alpharetta, GA
Wed Feb 19, 2014
Having a property management company keeps the transaction at arms length. It ensures that bothe the landlord and tenant are compliant with the lease, laws and terms of the agreement. A property management company provides protection for either side in case of any dispute or breach of contract. Property Managers, like real estate agents, must be licensed. They understand the tenant/landlord code and the laws of the state.
0 votes
Giovanni Rus…, Agent, Atlanta, GA
Sun Dec 16, 2012
Agree with Bruce, that is of course the property management company is legit and not fly by night. Do your homework, it's pretty easy to find out if a property management company is good or not.

Giovanni M. Russo

Real Estate Consultant |


mobile 404.310.9661 | direct 404.604.3936 | fax 404.604.3937

Keller Williams Realty of Buckhead, 2345 Peachtree RD NE, STE A, Atlanta, GA 30305

0 votes
Silas Frazier…, Agent, Tucker, GA
Sat Dec 15, 2012
Bruce Ailion,
I could not have said it any better. That is the best answer I have read. Your answer covers it all.
0 votes
Jaquillia Jo…, Agent, Atlanta, GA
Fri Dec 14, 2012
One is slated to be more professional...so personal experience vs professional experience.
0 votes
Kawain Payne, Agent, Seal Beach, CA
Fri Dec 14, 2012
If you are renting and dealing directly with the landlord you will have a more personal relationship with the person who owns the property.

When a landlord uses a property management company that usually means they own multiple rentals, and may not be that personal and honds on.

Some renters prefer for the landlord not to be too much in their business, so if this is you, you would be better off dealing with a property management company.

Best of luck to you.

Kawain Payne, Realtor
0 votes
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