Asked by Angieee, Texas • Wed Jul 11, 2012
I need the office to verify and release my rental history to a new place I'm moving into but, they are being a nightmare stating that they can't because I haven't responded in writing as to whether I would vacate or re-new. The thing is that I had replied back stating I was going to vacate and I heard nothing for almost a month and then I decided to send another letter to vacate through certified mail (USPS) and they still lied to the other apartment stating they never received it from me. I even provided evidence of the USPS receipt with the date and where it was sent. Again, they denied it (I mean, can they do this? It's certified and postmarked mail by USPS?!) so, this time around I sent in another letter but with tracking, signature confirmation and even had a witness sign it off but, I still haven't gotten word. I really need the office to hurry and release it or I will lose my apartment with another place. Are they allowed to do this? What can I do?
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