Asked by Frustrated, San Francisco, CA • Mon Jun 4, 2012
I have tried using an organizarion called NACA who was in San Franicsco in January. They ahve asked for, and recieved my tax returns, pay stubs, verified my employment, gotten two ears of cancelled rent checks, and verified my credit. Yet they still ask for more, and more, and more material, they claim some of the material "wasn't recieved" and for me to send it again, and again. Six months have gone by and nothing has been accomplishied. The "counselor" and her "supervisor" have hung up on me (saying the cell phone connection was "lost"), never call me back over these questionable "lost" calls, never call me back when I've left messages, and are curt, rude, nasty and complain about my being "hostile" when they behave the way they do. I have read other comments about NACA being "racist," I'm white and both this "counselor" and "supervisor" are black. They are located in Cleveland, which is an odd location to service a Bay Area, no one answers in Oakland. See anything wrong?
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