I'm not sure if I got your entire question or not... it simply said sales script on my email. Sales script for WHAT? Someone who is emailing or calling you on a listing? How to call a fsbo, exp'd withdrawn?
Personally, I'm not a fan of canned 'sales scripts'.... you should just be honest and have a conversation with people about how you can help them.
As a real estate professional, are you not with a company that provides you with training? If not - move. This is a very competitive business, you are going to be helping people with the largest investment of their lives, and it is a very emotional situation.
If your company doesn't provide the help you need in the form of training, mentoring, etc.....you need to move to one who does.