As a former Short Sale Specialist with a major bank I will say that the only time a seller would receive a $3,000 relocation credit is when they have gone through the HAFA program and gained approval by the US Treasury, and then the lender. The seller usually has to prove that they have lived in the subject property for at least 6 months (depending on the state), so investment properties are generally excluded. This process is not quick. If your agent submitted you into this program you would have completed a Dodd Frank form and you would receive your check from the US Treasury. I hope this information is helpful.