I agree your home is one of the most important and largest asset's one can have and unfortunately your agent is correct he can't control what other agents do but what you can have him or her do is accompany all showings if there not willing to do that shop around there will be an agent that will.
Like so many who have already shared with you, what you are experiencing is appalling.
There is truth to the realiity we can not control the agents showing the property, but....there are measures that can be taken. One incredibly, incredibly important provision is that the agent is the ONLY one who has keys, or access to the homes interior. I have traced such problems to the front door of the trusted neighbor.
As I present the solutions, you will easily recognize that a LOCAL agent who is not part of a far reaching, far flung, high volume sales factory becomes important.
Agent or agent team member should visit house each day that a showing event occured. This allows the listing team to FIX what may have been left unpresentable. When a violation is observed, the agent WILL KNOW who showed the home THAT day. It's time to have a "it's your Momma' chat.
If the first action proves unstatisfacory, use the "BE PRESENT' solutions. This must be applied allowing real flexibility in scheduling showings. You would be surprised how people's behaviour changes when a babysitter is present.
The babysitter needs to be able to say:
-You need to carry your doggie or keep on the sidewalk.
-The water is OFF so stay off the toilet.
- Keep your hands off that thermostat.
- No, you can't go into the attic
- Please wipe your wet shoes at the entry way.
- Yes, the owner will accept list price.
- They are moving for the sole and only goal of allowing you to buy this home.
then lock all doors and windows and set alarm when leaving.
If your current agent is unwilling to address this issue using the first or second action, it is time to consult this agents broker to:
1. Be assigned an agreeable agent in the same brokerage
2. Be released from the listing contract
3. Now you need to call a Ringgold GA REALTOR who will agree to either action one or two before listing your home.
Best of success,
Annette Lawrence, Broker/Associate
Remax Realtec Group
Palm Harbor, FL
PS: Wonder what a romote, wireless camera would do? Even if not sreaming...the idea you're being watched will either cause folks to turn around and leave or behave responsibly. X10 has everything needed.
The other agents below have provide god good approaches. Based on the facts that you gave, I am going to suggest a more aggressive approach. (1st ) Since the agent claims helplessness and Broker has challenged your truthfulness, I strong suggest that with the guidance of an attorney, you request that your current listing be withdrawn and that you be released from any and all obligations to this broker. (2nd ) After being legally freed from the current listing contract, list with a more responsible broker/agent(s) - friends and especially your attorney can provide guidance on selecting a responsible real estate agent/broker to look after your interests. (3rd) It is hard to imagine an MLS System that doesn't have an electronic lock box, also referred to a electronic tracking that will identify who opened the box; at what time for each showing - you want this. (3rd) You should clearly spell out (suggest - in writing) that the new listing agent check the property (physical inspection) on a regular basis (suggest weekly and/or after showings).
Over 15 years in the real estate profession, I have encountered a couple of inconsiderate and disrespectful real estate agents (and it is almost always these agents who attract disrespectful buyers) (good agents pay attention to their buyers and do not tolerate such behavior). These were rare happenings and were always dealt with by an immediate follow up call to the showing real estate agent, clearly pointing out the lack of proper and/or acceptable procedure.
That you have suffered this lack of professionalism and horrible service is a negative on all who strive to exhibit professionalism and quality service. SQUEAK, SQUEAK VERY, VERY LOUD and DEMAND THE QUALITY YOU ARE ENTITLED TOO!!!!!
If you wish to speak with me privately, you can contact me through my website.
Sorry to hear the problem you are having, you should have your agent check on the house to make everything is ok> if she does not take responsibility do contact her manger. She is listing your home, so she needs to be responsible. Good Luck
I am sorry for the trouble you are experiencing. While your agent is correct in saying that there is nothing she can do to control other agents, you can request that she be present for all showing and assume responsibility for securing the home. If you do not get satisfaction from the agent, speak to the manager. If need be, find a new agent who is willing to take responsibility for your home. You may also want to change the locks, an unauthorized person may have a key. An electronic lock box records which agents enter the home and when. Does your agent use one?