What is most important character trait that "non-realtors" want in an agent?

Asked by Scott Alexander, San Angelo, TX Wed Jul 25, 2007

Help the community by answering this question:

+ web reference
Web reference:


Gia, Home Buyer, SoCal
Sat Aug 4, 2007
As a home buyer looking for an agent - and after having spoken with half a dozen or so, my answer is a bit different that those here...first of all, I'm going to assume that, after I've done some checking that my realtor is trustworthy, honest and has integrity.

What's most important to me, and what I yet have not found, is someone who will listen to my vision - my circumstances, my desires in a home (short and long-term) and have the listening and analytical skills to interpet that into the current Austin market (I'm relocating from the West Coast).

I had one realtor call me, who only had my name and phone number and tell me he had the perfect house for me (didn't sound so perfect to ME) and I needed to buy it NOW as it was the deal of the century (silly, really - it was a new builder home with a small discount - I've gotten better offers from new builders themselves)...

None of the others asked me any questions; thank goodness for resources such as this forum and the internet in general - long distance home buying is a time-consuming process, but I'd rather put in the time myself until I can find someone that can make my vision a reality, or adjust my perceptions if his/her experience dictates that.

6 votes
Scott Alexan…, Agent, San Angelo, TX
Sat Aug 4, 2007
I have been asked to answer this, so here goes. What people want in an agent/employee is honesty, responsiveness, hard work, a focus on their needs (not just the next sale), and someone who answers the darned phone. The truth as you understand it is always a good place to start, but I believe that if all agents were better listeners, they would be better agents.
4 votes
Artur Urbans…, Agent, Burlingame, CA
Wed Jul 25, 2007
I am with Robert. It would be nice to hear on this subject from the Non-Realtor. If you are "the one", as your profile is suggesting, why you don't share your opinion with rest of us? How about you go a step further and tell us what "non-realtors" don't want in an agent?
Web Reference:  http://www.cimpler.com
2 votes
Ellen Chung, , San Mateo, CA
Sat Aug 4, 2007
I am a mortgage broker so I consider my opinion from a home buyer or seller's perspective since I do not ever deal with real estate directly. I already have a realtor that I work with consistently but the things that I look for from her and the reason I chose her:

1) Compatibility - our personalities fit, she listened to my goals and needs, and found properties accordingly.
2) Communication - this is key, it irritates me to no end when things occur and I am not updated or if I call and I do not get a return call. Updates are critical in a high-pace, high-stress experience. And considering how much money is at stake, communication is even more important than in any other case.
3) Network - the amount of people in the realtor's network, if she is well-liked in the real estate field, it all matters. I would never want to work with a realtor where his or her reputation hurt the chances of my property getting sold.
4) Creativity - there are times, especially nowadays, when thinking of new ways to sell a house, reach the most potential buyers, etc. is extremely important.
5) Skills in Negotiating - as part of the homebuying or home selling process, I know that the realtor will be presented with many times when the option of bargaining for more concessions or strategizing for a higher offer price, will be important.
6) Dedication - after speaking to a few referrals you can get a pretty good idea of how hard the realtor will work for you--whether they will post my home's listing on Craigslist, MLS consistently, advertise it well, target it well.

I mean there is so much more to choosing a realtor, but trust, compatibility, and communication I would say is the most important. You can get a feel for the realtor's experience and knowledge of real estate and the area through conversations and my own research and everything else tends to fall into place.
Web Reference:  http://www.simpluxe.com
1 vote
J Lo, Home Buyer, California Glory, Brentwood, CA
Wed Jul 25, 2007
TRUST comes in at number one in my book; once you establish trust, the rest comes naturally.
1 vote
Robert Kroon, Agent, Phoenix, AZ
Wed Jul 25, 2007
I'm very interested in the answers to this question !
1 vote
Kelly Thomps…, Agent, Virginia Beach, VA
Thu May 8, 2008
As a Realtor who loves working with first time home buyers, I feel that they want to be educated, protected, listened to, and need to feel they can Trust that you are truely looking out for their best interest. We often forget that Buying a home can be very emotional, trying, confusing as well as exciting. Getting caught up in the excitment of purchasing a home a buyer can get overwhelmed with all the Paper work & legal aspects. We as Professionals need to inform them & make sure all the i's are dotted & t's are crossed.
0 votes
Bridgette Ko…, , Florida
Sat Aug 4, 2007
Thanks for the great question! I gave it a big "thumbs up" and wish I could give it more! Could you be so kind as to re-post to it every few days to keep it alive and at the forefront?

Can we please refrain from comment (I know, it's hard!) and see if any more consumers take up this thread? Perhaps we'll get more valuable input like that provided by Gloria...
0 votes
Victoria Lor…, , Fairfield County, CT
Wed Jul 25, 2007
Assuming you are referring to consumers, I would say Honesty and Integrity.
0 votes
Search Advice
Ask our community a question
Home Selling in San Angelo Zip Codes

Email me when…

Learn more