I am sorry to hear that you are having so much trouble with your current Realtor. When you listed your home, the listing is actually with the Broker, not the Realtor. I am not quite sure why the Managing Broker is saying that a short sale is the only way to go - are you upside down or been late on your mortgage payments? If you are unhappy with the agent, then going to the managing broker is the next step up. If the company you have listed with is a large company, and the managing broker is not giving you the satisfaction you are looking for and cannot resolve the problem by either handling the sale themselves, or assigning it to another agent in the office, perhaps you can go to the broker that is above the managing broker. If the firm you have listed with is a single office and the managing broker is the top broker, perhaps the next step would be to ask the managing broker to release the listing. After all, most companies do not want to keep a listing if the client is not happy. If they will not let you out of the listing, check your listing agreement to see how much longer your listing is for. It may be at the very end of the listing term and if that is the case, then you may want to let the listing expire and then list with another Realtor. If you are not near the end of the listing term, perhaps a call to your attorney or to the Association of Realtors may help you resolve the situation. I know that this is a very frustrating situation for you, and I am sorry that you are having so much trouble. Hopefully, either the managing broker will release you from the listing agreement so that you can get another agent quickly to help you or you are close to the end of your listing agreement so that you can get listed with another agent quickly. By the way, if you are considering a short sale or must do a short sale, have you talked to your lender and/or an attorney and/or a Realtor who is familiar with the short sale process? This may be something you should consider doing before you re-list your home with another agent.
Best of luck to you with your situation.
Long & Foster Realtors