Should you be there when your house is being shown to buyers?

Asked by Trulia Washington DC, Charlotte, NC Wed Apr 10, 2013

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Maureen Dwyer’s answer
Maureen Dwyer, Agent, Ashburn, VA
Thu Apr 11, 2013
Please don't be there and unsell your house! I had an elderly woman totally enjoy the showings, it was a social occasion for her and she loved to hear the compliments about her house while at the same time offering too much information. When a buyer likes a property, he will start to find faults, to talk himself out of it. We understand that but you will naturally be offended. It may be difficult to remove yourself but then the buyer and agent can talk freely, the agent can gain more information from the buyer, the buyer can sit down and get the "feel" of living there, can rearrange furniture mentally. Your agent will get feedback from the buyer's agent succintly and quickly so you'll still lknow what's going on.
1 vote
Santiago Tes…, Agent, Washington, DC
Thu Apr 11, 2013
No. Houses cannot be "sold", buyers have to envision themselves living in it comfortably. Buyers have to conclude that the property meets their requirements and represents "value" to THEM. All the wonderful personal insights you can share about the property may be irrelevant to them or worse--negatives.
Your presence will interfere with the prospective buyers ability to:
- speak freely about the property
- be curious, for example making a comfortable assessment about closets
- visualize themselves living there
- etc, etc
By all means, find something to do outside the house!
Good luck
1 vote
Tom Sommers, Agent, Lakeville, MN
Tue Apr 23, 2013
NO!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Get out and let them look. It is the number 1 complaint I hear from buyers I work with. I can tell you from personal experience that the buyers in many cases will just run through the home and not see it at all.

Good luck,
0 votes
Miekeba Jones, Agent, Silver Spring, MD
Mon Apr 22, 2013
Hi Trulia Washington DC, most buyers prefer not to have the seller's there. I've only had one experience where the buyer wanted the seller there to answer questions about the property.
0 votes
Endre Barath, Agent, Beverly Hills, CA
Sat Apr 13, 2013
Visualize yourself as the buyer, you would like to observe the property 100% without distractions or making polite chit chat with the seller...hence you would miss out on the ability to really look at the home....Worst thing a Seller can do is stay in the home. Best thing a seller can do is leave the home allowing the buyer to "kick the tires"

Endre Barath,Jr.
Prudential California Realty
Beverly Hills, CA
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0 votes
Dorene Slavi…, Agent, Torrance, CA
Fri Apr 12, 2013
No, please go to movie or do some shopping. Nothing puts off buyers faster then the home owners lurking in the shadows while viewing a home.
0 votes
Mack McCoy, Agent, Seattle, WA
Fri Apr 12, 2013
Only if you don't want it to sell.
0 votes
Patricia McG…, Agent, Oak Park, IL
Wed Apr 10, 2013
Although it's natural for homeowners to be curious and want to stick around when their property is being shown, it's best to make yourself scarce and let the agents handle the showings.

This is true for a number of reasons:

1. You might not like what you hear. Prospective buyers may think your wall color and carpet choices are "hideous" or think your perfect home is a "total gut".

2. The prospective buyers might not like what they hear from you. Say the wrong thing, even for the right reasons, and you may send a potential buyer heading for the hills. Or worse, give them a nugget of information they will use to their advantage in the negotiating phase.

3. You want potential buyers to start visualizing themselves making this their new home - not moving into your old one. So you need to vacate the premises - both physically and metaphorically. Depersonalize your home as much as possible prior to the first showing. Take down the baby pictures and clear your fridge of Grocery Lists and gas receipts. Sell the dream, not the day-to-day.

Your goal is to sell your home and move on. So start moving on emotionally before you even put your home on the market.
0 votes
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