I've read all the answers here and I have to add my two cents. The answer I would go with would be the answer from JoEllen from Eustis. It's not the agency, but rather the agent because some agencies have many more agents than other agencies, so naturally, they sell the most homes. So in concentrating on an agent, remember her words that say the relationship is most important. An agent should definitely be approachable, available, have your best interest at heart, be a good listener and be able to help you with getting your home in show condition. Marketing skills help and today 90% of buyer home searches begin with the internet, so a Realtor with an informative and friendly website would most certainly be a must. Hope this helps.
Nancy Sheehan, Realtor, GRI
Re/Max Premier Realty, Lady Lake