Feedback has been one of the age-old dilemnas Real Estate agents have had to deal with. I can remember when my own house was for sale before I became a realtor eighteen years ago, this was a topic that my Realtor and I butted heads on many times. Then, when I got into the business,I soon realized the agony of it all. Agents may show several homes a week to several sets of buyers. On a weekend, it is not unusual for me or a member of my team to show 5-7 homes to three sets of buyers in one day. Buyers may voice very specific comments on some homes they see, good or bad, or they may take a neutral stance on some. If they love it, we can tell. If it's really not for them, we can tell that too. The rest fall in the middle. At the end of the day, they all seem to run together, except for the ones where the buyers were vocal. Some agents may be just too tired to answer 15+ emails by the time they get home from the day and don't respond. Many companies or agents have a showing service that they use to get the feedback from the agents. When (and if) the agent gives feedback, it gets passed along to the seller. These appointment centers email the showing agent three times over an 18 hour period, hoping for a response. Sellers can actually go on line after each showing and check the responses. Other companies or agents do not subscribe to a service like this and must make the feedback calls themselves. That takes time out of a busy day, and sometimes doesn't get done. My team and I wait to see what feedback comes in through the service. If the answers are vague, I personally call the agent to ask for more clarification on the feedback. If we get no feedback in 24-48 hours, we track the agent down through VM, email, office line--whatever it takes! We send a compilation of the feedback out to the sellers once a week, and , if necessary, discuss a plan of action depending on the feedback received. There are other ways to get feedback for sellers too. I use stats provided to me from Realtor.com and Trulia, that show me how many buyers are looking at the home on line and how many actually click through for more info. If 2000 visitors come to the site and 4 click through, there's a definite problem. Find out how your agent gets feedback. If these systems are not being utilized, request that they be implemented ASAP. Good luck!