Yes, I've had experience with the FNMA help desk. They speak very nicely and say they'll help, again and again, and then nothing gets done. My advice would be for you to deal with the proper channels at the bank. It's easier and faster. Feel free to call me anytime with questions.
Eli Givoni, Director
Short Sale Department, LLC
Serving all 50 states
MARS Disclosure for General Commercial Communications
Short Sale Department, LLC is not associated with the government, and our service is not approved by the government or your lender. Even if you accept this offer and use our service, your lender may not agree to change your loan. If you stop paying your mortgage, you could lose your home and damage your credit.