Nick: You do not specifiy what type of loan PC is processing for you.
Is it an FHA? Conventional. Jumbo?
Is it being brokered or is PC a mortgage banker.
Most lenders should be maing purchases a priority. For instance, our current turn time for a conventional purchase transaction is 48 hours for intitial underwriting.
For FHA 72 hours
VA is 4-5 days.
These times are different as we have a different amount of underwriters for each program and each file requires a different amount of time and consideration.
If PC is brokering your file, you could be delayed due to the overwhelming amount of files that are being processed for refinances.
Another reason for not being a priority is that if the loan is not locked, there is no rush against the clock.
Bottom line here is that your loan officer should be communicating with all parties to let them know WHY the hold up.
Is your file particularly difficult?
Believe it or not, we still can close within a two week time frame as along as every document and question is in the file upon submission AND we communicate with our underwriters and support staff that a file needs to meet a tight time frame.
If you want to share more details: firstname.lastname@example.org