Wow how I wish this was true, I can tell you from personal experience that Wells Fargo has gone in the complete opposite direction and seems to have slowed things down to a grinding halt. They seem to only be able to review one page at a time, which requires an entire committee, after the review they ask me for more paperwork, and this has gone on for six months straight so far. I have had five offers on the property and lost four of them so far due to their lack of speed, but it only hurts them, the first offer I had was for 147,000 and each offer was less then the previous one and now we are down to 115,000 and if they dont accept it fast, they will be getting even less money after that. I come to have found out that WFF has no clue how a normal real estate transaction works, and they have completely wrote their own set of rules as to how it should work and the process is entirely backwards and require baby steps, NO LIE. There process involves approving the homeowner to sell the property, whereas we normally have the buyer get approved to buy the property, which we still have to do actually so as you can imagine it takes twice as long and is twice as confusing. To make matters worse they only work with you via email and are very blunt with you. When you call them on the phone they couldn't be more ignorant, and then they play games with you, my favorite game of theirs is "What security question are they going to ask me for this time?" On top of everything else, they are not proactive at all. No one from WFF will ever call you or email you, it's entirly up to you to make contact with them each and every time, thats working with the people to really accomplish things WFF, way to go! Heres something that will blow your mind as a Realtor, WFF can not understand that liens on the property are supposed to be paid at settlement from the proceeds of the sale. They actually require that the leins be paid off by some other means, they do not care how, but they do not allow liens to be paid from the proceeds of the offer, you want to talk about frustrating!!!! I know I am forgetting some other things here as well because I could go on and on about how screwed up WFF is in working out a short sale, in fact I pity the Realtor who has to do business with this company, if your one of them people, or if your a home owner in distress and have a mortgage or some other lien with Wells Fargo Financial, GOOD LUCK to you.