I am glad you have asked this question. Many dissatisfied buyers and sellers continue working with disconnected agents and end up very unhappy.
Mario has given you great advice. Unfortunately, many of my colleagues do a lousy job of getting to know their clients and assume things instead of conducting an interview and understanding their needs. You have trusted this person to help you with one of the largest decisions and purchases you will make. Your satisfaction must be their number one priority! If its not, speak with the agent. If you are still not satisfied, speak with their manager/broker. They may have someone in the office with whom you can connect.
Should you choose to cancel your agreement with the current broker, interview REALTORS that work with buyers and choose one with whom you connect. Like Mario, I will gladly meet with you and listen to your needs and show you how our team will work with you to get you into a home you love! 818.523.9995.