I have generally like DR Horton. They build lots of different products though in lots of different price ranges. I think with all builders, the final product depends a lot on your local community builder, how good they are, and how much they are asked to do by their company. I've seen even what I consider some of the best building managers stretched between mulitiple homes and multiple communities and handling the warranty work that they just can't keep an eagle eye on the subs and this is what you need them to do. JD Power has a satisfaction survey, but in my opinion it is a little skewed. They tend to lump all the builders together and all don't build in all price ranges. So while one builder may rank at the top of the satisfaction survey they may only build entry level homes. Perhaps the people who gave them the ranking are just happy to be homeowners and in the best house they've every dreamed of. People who buy at the top of the market range may be more picky about the product and more knowledgable after owning several houses and therefore may rank the top end builders lower. Hope this helps some. I think often the best source of info is people in the neighborhood. Take a walk about 5-6pm on a weekday. Stop and talk to people. Usually they're more than willing to share the horror stories or their positive experiences with the builder or any unusual neighborhood problems.