The internet for sure. It's seamless for them to find anything out there for sale. It's a great way to start the process as they learn some of the ins and outs along the way. From the comfort of their own home they can have available to them anything they want to know. Buyers for the most part would rather start there than to work with a agent at that time. I find many if not all start on the web because they do in fact get a better idea of what and where the homes are that they will want to buy. Yet above all, once they decide to get out there and look...they are calling their trusted Realtor for assistance.