A northern California home inspector posted this a few years ago. It's a little forward and maybe it could have been written better, but I cannot completely disagree with the content:
1. When I arrive on-site, Iâ€™m in charge. The buyer is no longer your client; he/she is mine until the inspection is over. Donâ€™t presume to think otherwise. I appreciate the fact that you refer buyers to me, but donâ€™t expect my appreciation to mean I have a ring in my nose and will allow you to manipulate me. I donâ€™t think of you as a â€œreferral customerâ€ â€“ I think of you as a professional real estate agent who should understand that as a professional, I am to be left alone to do my thing with â€œmy clientâ€. If you canâ€™t expect that, refer somebody else.
2. I donâ€™t â€œhandleâ€ clients. Expect me to report every deficiency I find and to explain it plainly to â€œmy clientâ€. The report will be the same way. If the client begins to panic and shows signs of walking away from the deal, donâ€™t expect me to be sympathetic to your plight and â€œsellâ€ the issue to him/her by minimizing its importance and â€œputting it in perspectiveâ€. If you canâ€™t accept that, refer somebody else.
3. Donâ€™t ever try and put words in my mouth during one of my inspections or make statements like, â€œWell, Iâ€™ve been doing this for 20 years and so-and-so inspector, who Iâ€™ve worked with for most of the time, says this is nothing to be concerned about.â€