Should a real estate agent know escrow paper works?

Asked by Jen, Fountain Valley, CA Mon Feb 20, 2012

We are in escrow now and we have received many paper works. There are a lot of stuffs we don't understand. We asked our agent and she said we should call escrow to clarify ourselves. She's been carelessly prepared paper works for us already. So now I'm not sure she doesn't want to contact escrow for us because of laziness or because that's the way it works.

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19
Thom Colby, Agent, Irvine, CA
Sun Jul 8, 2012
Folks - Thi squestion was asked in February and "Jen" has never come back with any additional comments. Also, check out Jen's other questions.
2 votes
Shadi Kian, Agent, Lake Forest, CA
Tue Feb 21, 2012
Hello Jen;
in most cases Agent will make sure to do their best to explain the escrow papers. Agents are familiar with these documents and can give you a basic information about these papers. But, if you are asking details of these documents, the Escrow Officer who is processing your transaction would be the best person to talk.
I am very sure they will be happy to help you.

As far as your feeling about your Agent, you might want to address that with her and if your respond comes back to you unsatisfactory, then call her broker.
this could have been just a misunderstanding between you and your agent. I would give her another chance if you have not done so as of yet.
Best of Luck
Shadi Kian
Mortgage and Real Estate Broker
2 votes
Dorene Slavi…, Agent, Torrance, CA
Sat Jul 7, 2012
Dear Jen,
We do get an education about the basics for escrow, title and funding, however, they are not our specialities. I will usually defer to the loan officer, or escrow officer for in depth questions simply because it is what they work with every day and can answer quickly and well.
1 vote
Laura Coffey, Agent, Santa Clarita, CA
Mon Feb 20, 2012
Asmentioned your agent should know how escrow & its paperwork works but you should set up an appointment with escrow for them to go over the paperwork in detail with you. As also mentioned you are paying escrow and they are the experts in the escrow field. You can however request your agent be there to go over any real estate related questions regarding the escrow documents.
Good Luck.
Web Reference:  http://www.laura4homes.com
1 vote
Ingrid Ski R…, Agent, Mission Viejo, CA
Mon Feb 20, 2012
Hello Jen,

Again if you are having sa problem with your agent you should go to the broker and have him work with you on this and let the broker know you do not want to work with this agent as you feel she is not conveying information to you... This will eliminate any future problems or concerns you have with this agent....
Agents do know about escrow papers and if there are any questions escrow is there to help you as well..
I would call the broker right now! What are you waiting for? Let the broker help you...... This should make things a lot better for you..


Ingrid Ski Realtor
949-874-0423
OCAreaHomes@gmail.com
1 vote
Mack McCoy, Agent, Seattle, WA
Mon Feb 20, 2012
Not as well as escrow does, Jen.

Why not go to the source? Escrow sent you the documents, why not ask them what they mean? After all, you're paying them . . . !

Also - your agent may make a mistake (seems like they already have), and the escrow company will only be responsible for their mistakes, not your agent's.

All the best,
1 vote
Ingrid Ski R…, Agent, Mission Viejo, CA
Wed Mar 12, 2014
You can also contact escrow for some questions. Just as you can your lender
This way you can eliminate the middle person if you feel they are not doing a great job for you
You can contact their broker for help too. Maybe this agent needs to be trained more, maybe they are new or like you say just plain lazy
The agent should know something about the documents. I agree
Sorry to hear things aren't going as well as they should
Every agent is different in how they run their business and how often they go and get training to stay up on the market with the changes that happen with the documents, escrow requirements, and some lending trends too
Hope it all works out for you!!


Ingrid Ski Realtor
949-874-0432
OCAreaHomes@gmail.con
0 votes
Brock Lee, , New York, NY
Wed Mar 12, 2014
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0 votes
Linda Hollin…, Agent, Huntington Beach, CA
Sun Mar 9, 2014
A Seasoned Professional Real Estate Agent should know most of the answers to the escrow paperwork. If your RE agent does not know the answer, then they should clarify the questions you have with Escrow for you.
0 votes
, ,
Tue Mar 5, 2013
While it is not required, I would think a good real estate agent should learn.
0 votes
Abu Musa, Agent, New York, NY
Tue Oct 23, 2012
Real estate agent is not a best person to explain this matter, an attorney or an escrow officer is right person for that.
0 votes
Susan Vander…, Agent, Lake Elsinore, CA
Sat Jul 7, 2012
Yes, a licensed real estate agent who cares about her profession and her clients would know, should know and need to know.

On the flip side, you might be receiving a rebate of some sort, then this agent does not feel obligated to provide anymore.

But then, I still defer to my original answer -- it does not matter how much you are getting paid. You signed up to do the job -- do it!
0 votes
Fred Glick, Agent, Mountain View, CA
Sat Jul 7, 2012
Ugh. it's so easy to get a license and some agents use scripts in order for you to use them.

Contact the broker of record of the office and tell them that you want them to tell you what is going on.

The State of CA requires that the broker supervise the agents.

Good luck!

Fred
Web Reference:  http://fredglick.com
0 votes
The Shamoo T…, Agent, Newport Beach, CA
Wed May 9, 2012
Hello Jen,

This is unfortunate, your agent should be able to assist you, if any thing, they should offer to meet you with the Escrow officer and go over your paperwork. At this point you are in escrow and sounds like your about to close. Call Escrow and ask them to go over your documents, they should be able to explain everything for you. If that does not work, then you will have to reach out to the Agents Broker.

Good Luck!
0 votes
Kimberly Ade…, , Fountain Valley, CA
Mon Feb 20, 2012
Good Evening Jen,

I would suggest that you go to escrow and sit down with the Escrow Officer and they will gladly address your concerns and explain their paperwork. You will be glad you did!

(The agent you have representing you should be familiar with this paperwork. This agent doesn't seem to want to do much to help you, call the Broker, never be shy to do so. They need to know when clients are not being represented, it's their business and their reputation!)

My Best Regards,
Kimberly Adessian
Realtor for J.R.E. Estates Division
dre#01184473
0 votes
Lance King, Agent, San Francisco, CA
Mon Feb 20, 2012
Jen,

Your agent should know how the escrow process works and what particular documents mean. And I agree that if you are having a problem with an agent, especially if you are this far along in the process, go to his/her broker and get some help. Too much money on the line to do otherwise.

In the meanwhile you can also contact the escrow officer for clarification on documents.

Best Regards,

Lance King/Owner-Managing Broker
lance@fixedrateproperties.com
415.722.5549
DRE# 01384425
0 votes
Tony Shrikian, , Fountain Valley, CA
Mon Feb 20, 2012
Jen,

Your agent should take the time to review your Escrow Instructions with you and if you have any questions, she should answer them or contact the escrow company herself. It's not required, but she should do her best for you. Again, you should call her broker.

Regards,
Tony Shrikian
Century 21 Beachside
Fountain Valley
Cell - (714) 614-7381
TonyC21@sbcglobal.net
DRE License #01361691
0 votes
Fred Glick, Agent, Mountain View, CA
Mon Feb 20, 2012
Jen,

Your agent should know all of this!

Call his/her broker and ask them because your agent does not seem to know it.

Good luck,

Fred
Web Reference:  http://fredglick.com
0 votes
Thom Colby, Agent, Irvine, CA
Mon Feb 20, 2012
Jen -

Many of us have provided guidance to you. Again, you should contact the Broker and Escrow with your questions as soon as possible.
0 votes
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