The request for more info from the Trulia site is usually emailed directly to the Agent who owns the listing, not to the broker, not to a triage center.
Because it is going to an individual (the agent) you are going to have about as many scenarios as agents. Of course most agents would like to think that they are replying ASAP (including me) but business and life realities can be different.
If you are getting a lack of response (meaning after few days) and you are really interested in a specific house, call the Broker, they will be more than happy to get someone to show you the house or get you more details.
Also if you hire a real estate Agent (in most cases at no cost to the buyer), then all you have to do is email him/her the house you are interested in and he/she will get more details for you and set showings, etc..
Catherine "Cathy" Chaudemanche
Real estate agent & Realtor associate
Agent Leadership Council
Keller Williams / Middlesex County market center
I always reply ASAP! I have my email forwarded to my BlackBerry and usually will send a reply or call right away if a phone number is provided. The only time I cannot do that is if I am in the middle of another appointment or in the shower. Still I would reply to the consumer within the hour.
In the real estate business if you snooze you lose. If the agent is not responding to you in a timely fashion, as they say, there are plenty of fish in the sea!
If I can be of further assistance, please let me know.
Mitchell S. Feldman
Associate Broker/ Director of Sales
Madison Estates & Properties, inc.
Office: (718) 645-1665
Cellular: (917) 805-0783