Asked by Kathy Lee, Palo Alto, CA • Tue Mar 18, 2008
Our real agent deceived us- she told us that she is going to return 1.5% of his commission(from total 3%), since she didn't help us finding the house.
Now she is disappeared and doesn't answer our phone calls- Last week she sent us an email saying " I only took 1% of the commission and I can not return back any money to you".
We contacted the seller agent and she mentioned they have paid full 3% to our agent!!!
Our mistake was we didn't ask her to sign any paper since she was very friendly and looked very honest and we just trusted her verbally.
What should we do at this point? It is a very frustrating because she even told us not to worry and put a higher offer on the house (10000$ more) since she is going to return 10000$ which was more than what we could afford.
really appreciate any recommendation.
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