Asked by Prasad, Alpharetta, GA • Wed Nov 28, 2012
I have bought new home in forsyth county it is still under construction. After Brick installation is completed I saw noticable dark and light color patches of bricks instead of pattern that Old Norcross brick will offer. I asked Builder about that and he said yes he notice the problem but there is only one option to stain the brick. I asked them to arrange meeting with Builder and Brick dealer theen brick dealer said they can only stain the brick. The bricks are wrong on all over house and not only one place.
I read the warrently on Brick (Hanson Brick) it is 101 year warrenty and the problem does not fit into exclusion so it can be very well be address by Brick company but Builder and Brick dealer are saying that there is only one option of staining brick. I asked them to launch complaint with brick company and have them take a look and give resolution but no word on that...
What should I Do ?
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