My mother-in-law has her home listed for sale. She drove by a property she liked, and called the number listed

Asked by Lbgrandma, Mankato, MN Sun Apr 19, 2009

on the sign. She was told she had to sign the buyer's agreement before they could prepare an offer. She really would rather have her own realtor be her buyer's agent. SHe didn't really understand the whole process. Also, the "buyer's agent" won't tell her how much the mortgage balance is, etc. This realtor's daughter-in-law is the selling agent for the property. How does she get this fixed? She is elderly and VERY upset about this.

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Lori Jeltema, Agent, Suffolk, VA
Sun Apr 19, 2009
She sounds confused. Are you sure they are not asking her to sign a disclosure form stating that she understands that she is not represented? The agent, if it is the sellers agent does not have to, nor should she tell anyone what the mortgage balance is. The whole scene sounds like she doesn't understand what is going on. If she 'agent's up' (tells the other agent that she wants her personal buyers agent to prepare the offer) then it's pretty clear. One problem that could arise is that your mil drove around and initiated some sort of pre-negotiating without her agent. Have her call her agent asap and let her handle it from there. If the listing agent is working soley for the seller, they are not going to divulge anything that they are not required to devulge that may hurt their client, especially if it helps your mil. Her agent will understand better what is going on and what disclosures need to be made. Heaven forbid your mil makes an offer and unintentionally does not put in her current home sale contingency, etc. Time to call a time out and make sure she slows down and understands what is going on. Her agent can call the other agent and get a picture of everything in a very short time. Good luck.
1 vote
Susan Hoffla…, Agent, Shoreview, MN
Mon Apr 20, 2009
Do you mean that she was calling the number from the sign that was in front of the house? Why is she doing that on her own if she wants her agent to handle things? She needs to let her agent do it. I'm not sure what you mean when you say the "buyer's agent"?? Isn't she the buyer? Do you mean the seller's agent? If that agent that she called off of the sign is the "seller's agent", then the SELLER'S agent is there to represent the best interests of the SELLER, just like her agent is doing for her on the house she's selling. Why does she want to know the remaining mortgage amount? That kind of information is confidential and certainly can't be shared with anyone without their client's permission. And who is the client? The SELLER in this instance. If your mother-in-law wants some help and wants her own agent to help her with this, she needs to talk to her agent about it and set it up. It's very easy to do. That way, she can have her agent representing her the same way the seller has an agent representing them. Make sense?
0 votes
Elizabeth Fu…, Agent, Wayzata, MN
Sun Apr 19, 2009
In the state of MN we have a buyer's representation agreement and a disclosure regarding the law of agency. Most realtors like to cooperate with a buyer and her agent. Anyone who represents your mother in MN would have to have signature authority to do so. If the agent she contacted via the sign is the selling agent, there should be no confusion, although it might have been a little clearer if your mother had asked her agent, as buyer's agent, to make that call or collect the information through the local MLS system. Slow down, back up and reapproach. Any agent who has listed a home has the main goal of getting a sale and will try to be as cooperative as possible in making that sale happen to the satisfaction of all parties. Liz,
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