The advice given to you to contact the agent that represented you, not the builders agent is good. The suggestion to contact an attorney to review the situation is excellent.
Did you have a Realtor represent you in this purchase? The agent at the builder location does not work for you, they represent the builder. The builder representative may be very nice and do a great job but does not represent you! The builder representative works for the builder, represents the builder and most likely has at least part of a paycheck tied into your purchase. The state of the market is such that they do not want to let you out of your contract, they want every sale possible. That does not mean you canâ€™t get out, it just means the builders are typically not going to help you find a way out, hence the advice to get an attorney.
With that said if you really donâ€™t want to talk with an attorney and are not represented, do you still qualify for the loan? In the event your loss of income results in you no longer qualifying for the loan the contract may provide for a return of earnest money?
The terms of the contract are the most likely out for you, carefully review you paperwork. Builder contracts are typically written by the builders attorney and provide more protection for them than you the consumer.
What about the value of the home you are purchasing, has it declined? Prices in general have been on the decline, what can you buy the same home for today? You might want to send a secret person to the builder to find this answer, ask what the incentives are etc. Are you better off to walk away and buy something more fitting for your current needs than this home even if it costs you $3500? No one wants to walk away from $3500, however if it is a bad investment take the loss and go buy another one for $5000 less and you are $1500 ahead in the long run. Ways exist to purchase homes today with almost no money out of pocket utilizing seller assistance etc, so if you are short on cash donâ€™t let that be an absolute show stopper to moving.
Have you discussed your challenges with the builder and considered switching to a different floor plan they offer that would work for you? Sometimes the builder will be more sympathetic if they are keeping you as a client/buyer.